Doll

Order Processing: Processed within 1–3 business days after confirmation.

Estimated Delivery Time:

• India: 5–8 business days
• International: 7–15 business days

Shipping Charges: Free Shipping on all orders.

Tracking: Tracking details will be shared via Email/SMS once shipped.

Delays & Address: We are not responsible for courier delays or incorrect delivery addresses provided by customers.

7-Day Return Window: Items must be unused, unwashed, with all original tags and packaging intact.

Mandatory Unboxing Video: A clear, unedited package opening video starting from the sealed box/polybag is strictly required for any return or exchange claims.

Wrong Size or Damaged Items: If you receive a wrong size, defective, or damaged product, we will exchange it for free.

Change of Mind / Voluntary Returns: If you request a return or refund without defect/wrong item delivered, the return shipping & processing fee will be borne by the customer.

Refund Processing: Approved refunds will be credited to your original payment method within 5–7 business days after inspection.