24x7 Customer Care | Indianstree Help Center 

The Indianstree Help Centre page lists out various types of issues that you may have encountered so that there can be quick resolution and you can go back to shopping online. For example, you can get more information regarding order tracking, delivery date changes, help with returns (and refunds), and much more. The Indianstree Help Centre also lists out more information that you may need regarding Indianstree Plus, payment, shopping, and more. The page has various filters listed out on the left-hand side so that you can get your queries solved quickly, efficiently, and without a hassle. You can get the Indianstree Help Centre number or even access Indianstree Help Centre support if you need professional help regarding various topics. The support executive will ensure speedy assistance so that your shopping experience is positive and enjoyable. You can even inform your loved ones of the support page so that they can properly get their grievances addressed as well. Once you have all your queries addressed, you can pull out your shopping list and shop for all your essentials in one place. You can shop during festive sales to get your hands on some unbelievable deals online. This information is updated on 17-Nov-25

Delivery related

# What if the product turns out to be defective after the product is delivered?


- In the unlikely event of an item being defective, you can easily request a return as per the returns policy of the product through the ‘Orders’ section of your Indianstree account.

# Do I need to verify my mobile number or email address every time I log in?

- As the verification step is a one time process, you won't have to do it again once your account is verified.

# Why does it take time for the refund amount to be credited when it was already processed by Indianstree?

- Once the refund has been processed, the bank takes some time to reverse your initial transaction and complete the refund. However, the refund amount can be seen in your account within the time frame provided to you. Please contact your bank with the refund reference/UTR number in case you don't see the refund amount in your account after the specified timeframe.

# Can I modify/change the specification for the ordered product without cancelling it?

- No, once an order is placed the specification of the product can not be modified.

# How can I know the status of my Minutes order?

- You can track your order at 'My orders' page. Estimated arrival time of order and exact location of delivery person is also available on the map.

Step 1 - Go to your Indianstree Profile.
Step 2 - Click Account Details.

Step 3 - Click View Address.

Step 4 - Click the Edit Button.

Step 5 - Then change the All Address details.

Step 6- Click Update Adress.

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